Tickets for the Men’s Frozen Four were initially sold through a Priority Ticket Holder Purchase Process to previous Frozen Four ticket purchasers. Previous ticket purchasers accrue priority points based on the number of Frozen Fours to which he/she purchased tickets, in his/her name, between 1997 (Milwaukee) and 2017 (Chicago). Access to tickets are based on a customer’s email address.
Ticket purchasers are awarded one priority point for each year tickets are purchased. For instance, if tickets were purchased for 2003 (Buffalo) and 2007 (St. Louis), the individual’s priority number would be 2 out of a possible 21. Priority points do not have to be earned in consecutive years and earned points are not lost if tickets were not purchased in any given year. Based on the individual’s number of priority points, he/she was invited to purchase tickets on a designated date and time, per the schedule below.
Each priority ticket purchaser level was given a designated date and time when Frozen Four tickets became available for purchase. Individuals with the highest priority level were invited to purchase tickets first, followed by individuals with the next highest priority level and so on until the last priority level was reached. Priority ticket purchasers had the opportunity to purchase tickets and select their own seat locations, based on availability. Ticket orders were accepted until Friday, November 24, or until the available inventory was sold out, whichever occured first.
If you are a Priority Ticket Holder and need assistance with your ticket order and/or if your mailing address should change before January 1, 2018, please contact NCAA customer service at 866-208-0048.
Frozen Four Tickets - General Public
Upon the conclusion of the Priority Ticket Holder Purchase Process, Frozen Four tickets (subject to availability) will be made available to the general public through a limited presale followed by a public on sale.
Additional Frozen Four Ticket Information
Americans with Disabilities Seating
If you require special seating under the Americans with Disabilities Act, we are happy to accommodate your needs. Accessible seating can be purchased, starting on the designated date for your priority number, by clicking on the ADA SEATING link included in your notification email.
The NCAA Experience
Official premium ticket, hospitality and travel packages for the 2019 NCAA Men’s Frozen Four are available for purchase through PrimeSport, the Official Ticket and Hospitality Provider of the NCAA. Enhance your game day at the 2019 NCAA Men’s Frozen Four with exclusive access to The NCAA Experience®.
NCAA Ticket Exchange
The NCAA Ticket Exchange (available 2019) provides hockey fans the option to buy and sell official Men's Frozen Four tickets in a convenient, safe and guaranteed environment. Buyers will be assured that the tickets are authentic and guaranteed, even if the games in Buffalo are sold out! And sellers will have a place to safely and securely sell their tickets!
Frozen Four Digital Tickets - Flash Seats
If you have digital tickets, please follow the below steps when entering the venue on game day:
• Everything happens at the entrance to the venue. Your tickets are not at will call.
• Go directly to ANY GATE and present one of the registered cardsin your account to a venue representative.
• Your registered card will be swiped and locators indentifying your seats will be printed; upon which time you will be allowed to enter the arena.
• IMPORTANT: If you arrive without one of your registered cards, you will be delayed entering the arena. To add a new card (debit card, credit card, or driver's license) to your account, login to your Flash Seats Accountand click on the Account/Identification page. The Flash Seats mobile app is also available to download for arena entry.
• Your entire party must enter the event with you; tickets cannot be left at will call. If your entire party is not arriving together, you will need to transfer tickets to your guests prior to the event. Digital tickets may be transferred by logging into your Flash Seats Account and clicking on the Tickets tab to select the seats to be transferred.
WHAT ARE FLASH SEATS? Flash Seats is an ID-based ticketing service of the NCAA. It combines easy access to events with 100% online seat management. With Flash Seats there is no need for you to go to will call! For entry into the venue, you can go directly to any gate at the venue.
To access your Flash Seats account, simply login using the email address that received the Flash Seats notification(s) and the password you created when placing your Men’s Frozen Four ticket order. If you have forgotten your password, click on the Forgot Your Password link on the Flash Seats login screen. For questions or issues related to your Flash Seats account, please call Flash Seats Customer Service at 888-360-SEAT (7328) or email email@example.com.
ATTENDING THE EVENT To redeem your ticket(s), present the credit card used to make the purchase at ANY GATE at the venue. The gate attendant will scan this card and redeem your ticket(s). This electronic ticket makes entering the venue fast, easy and convenient.
HAS YOUR CREDIT CARD CHANGED? If you no longer have the card(s) associated with your account, please login to your account and update or add additional forms of identification. Once in your account select the Account tab and then Identification to add or delete cards.
TRANSFERRING YOUR TICKETS If you cannot attend the event or your guests will not enter the venue with you, you can transfer ticket(s) to your guests by logging into your Flash Seats account and selecting the Transfer tab. Select the seat(s) you would like to transfer, enter your guests name and email address and follow the prompts to confirm the transfer. Your guests will then receive an email confirming the transfer with instructions on how to claim their tickets.
FLASH SEATS MOBILE APP The Flash Seats Mobile App is completely secure, so you can relax knowing your information is safe. To ensure the security of your account, you will need to enter your Flash Seats user name and password to access certain areas of the site. If you don't have an account, no problem - you can sign up right through the app in just a minute! When you're ready to go to your event, the Flash Seats Mobile App makes getting through the gates so easy! Bring your phone with you to the gate, touch the ID button in the app, and hold out your phone to the Guest Services Representative. Your Mobile ID is scanned, and you are set to enjoy the games!